Senior Product & Service Designer
Designing the quiet intelligence behind complex products.
Hi, 👋 nice to e-meet you.
I'm Manasi.
I’m a Sydney-based designer with 15+ years of experience across fintech, telco, and enterprise platforms used by tens of millions across APAC, LATAM, and MENA.
Having lived in 5 countries, I bring a global perspective on how culture shapes user behaviour, and I use that lens to turn ambiguous friction into beautifully designed interfaces people love to use.
Sector Expertise: Telco • BNPL • Fintech • Gov-Tech
Projects I'm proud of
Project
Redesign Mystery Rewards
Discover exciting Mystery Rewards every time you pay with Grab!
Project
OVO PayLater
Bridged the Trust Gap in Indonesia’s Digital Credit Market.
Project
AI-native Telco Journey Builder
A rare piece of UX architecture that crushed developer workload by 99% and unlocked 2x market expansion.
Project
Accessibility Study
Discover how human differences such as temporary, permanent, or situational disabilities can impact experiences.
Get in touch
Drop me a line or share some feedback.