Sydney
Sydney
Designing the quiet intelligence behind complex products
Manasi Hukku
Senior AI-First Product and Service Designer
Hi, I'm Manasi
I'm a Sydney-based senior product and service designer building AI-native experiences for enterprise products. Working at the seam where strategy, systems, and storytelling meet, I turn ambiguous problems into interfaces people actually want to use.
With a foundation in screenwriting and content design, I bring a rare blend of narrative depth and technical rigour to product design.
Sector Expertise: TELCO • BNPL • FINTECH • GOV-TECH
95%
Reduction in time-to-market
2X
Market expansion
99%
Reduction in engineering effort
80%
Dropped in rewards spend
5.5/7
Customer effort score
UX is a form of storytelling. From creating signposts to helping people navigate real-world challenges, I reveal things only when they become relevant!
My Journey over the years
Key Trends Shaping My 2026
[1]
Solving for trust, ethics, and control
Caveat, consent, disclosure, and footprints. Instil confidence in users.
[2]
The UX of AI: Context in, Clarity out
Chained actions (connected journeys), inline prompts, restructuring, restyling, summarising, and transforming.
[3]
Fine-Tuning & Optimising
Connectors, filters, models, modes, and presets
[4]
Human-in-the-loop checkpoints
Draft, variations, references, branches, citations, controls, and memory.
Last But Not Least: Fun Moments
Me with our ceo anthony tan
ON-GRound IMMERSION
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At Telkomsel, Jakarta
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GRABFEST TEam with our CEO
With Team OVO, JAKARTA
Circles.Life
DESIGN TEAM AT GRAB